Refund Policy
ALL SALES ARE FINAL. NO REFUNDS.
Digital Access Purchases
Madame D sells access to digital, members-only content. Purchases provide access to online content and do not include physical merchandise.
Because access to digital content is provided immediately after successful payment, all completed digital-access sales are final once access has been granted. No refunds are given.
We do not provide refunds based solely on a purchaser changing their mind, failing to use the membership, or deciding after purchase that the content is not what they expected.
Billing or Technical Problems
Please contact us if:
- You were charged more than once for the same purchase;
- You believe a charge was unauthorized;
- Payment was successfully completed but your account was not granted the access purchased; or
- A technical error prevented delivery of the purchased access.
We will review legitimate billing and access problems individually and correct them, for example by reversing a duplicate charge or granting the access you paid for.
Unlimited Access
Where a product is advertised as providing unlimited access, “unlimited” means access for as long as that product and the Madame D website remain commercially available and operated by us. It does not guarantee that any particular photograph, video, feature, hosting provider, technology, or individual item of content will remain available permanently.
Content may be added, removed, reorganized, replaced, or updated at our discretion.
No Downloads
Unless expressly stated otherwise, purchases provide permission to view content through the website only. They do not transfer ownership of any content and do not authorize downloading, copying, recording, sharing, or redistributing any content.
Contact
Madame D
Email: [email protected]
Last updated: October 16, 2026.